Two years ago, I was asked by a friend who happened to be a Headteacher, if I would be prepared to audit the school fund accounts. I was happy to agree to do so.
The job of bookkeeper had just been taken on by a new lady who works part time at the school. On the days she does work, she acts as doorkeeper/receptionist and bookkeeper. If there were ever two roles that do not go together it is these two. When counting money and adding entries to the accounts book, one needs a period of uninterrupted time in which to concentrate on what one is doing. The school bookkeeper does not get that because she is constantly interrupted by the buzzer and the need for her to activate the door opener.
The poor lady has had no experience of keeping a set of books and no training, other than some mentoring by me. In this set of circumstances it is not surprising that she has made a number of errors. It is so unfair of any organisation to expect people to do a job without giving them the skills and tools with which to do it. I do hope I get the chance to tell the Headteacher and the Governors that they are being so unfair to this nice lady.
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